The digital age has brought with it a disruption in technologies, especially interlinked technologies like the Internet of Things, big data analytics, artificial intelligence, robotics, remotely operated devices, and blockchain. Their potential is immense in enhancing efficiency, improving service delivery, supporting decision-making, and fostering innovation. However, with this potential comes significant technical, ethical, societal and legal challenges which require regulation.
The International Telecommunication Union (ITU)’s Global Symposium for Regulators 2024 (GSR-24), a global platform for knowledge exchange on digital regulation took place in Kampala, Uganda from July 1-4, 2024, under the auspices of the Uganda Communications Commission (UCC). The event theme “Regulation for Impact“, focused on collaborative regulation, impactful digital transformation, and strengthening partnerships. This event was pivotal for UCC which was also celebrating its silver Jubilee. But how does regulation match rapid innovation and how is its impact measured?
Developing regulatory frameworks tailored to govern the use and application of technology is essential for Government and citizens. This entails establishing mechanisms aligned with international efforts and national interests to ensure accountability and provide avenues for litigation and solutions in case of a crisis. The creation of regulatory sandboxes can facilitate compliance with ethical standards while fostering innovation and responsible application. This aligns well with ITU’s commitment to creating a regulatory environment conducive to innovation while prioritizing the safety, privacy, and rights of digital users worldwide. This year’s symposium addressed regulatory innovation for universal and meaningful connectivity. It also featured thematic sessions covering AI, robotics, climate, space, and digital financial services. For digital transformation to successfully happen, there must be digital education. People should ably use and apply technology in the different facets of their lives.
In Uganda, the five-year Digital Transformation Roadmap (2023-2027), developed by the Ministry of ICT and National Guidance with support from the UNDP Uganda Country office, aims at strengthening the implementation of enabling policies and laws to accelerate Uganda’s digital revolution is one of such frameworks. However, for a country with about 10.3% internet users and 2% Internet penetration, it is imperative to also bridge the access and skills gap. The roadmap highlights the fact that by focusing on digital literacy programs and up-skilling initiatives, the digital transformation roadmap can empower citizens with the necessary digital skills to participate in the digital economy. Digital technologies can also enhance service delivery in various sectors of the economy like healthcare, education, agriculture, and financial services.
While speaking during the opening ceremony, ITU Secretary-General, Doreen Bogdan-Martin said that for 24 years, ITU has been gathering the global regulatory community to tackle pressing issues of today and tomorrow and that this year’s Global Symposium for Regulators couldn’t be more timely for meaningful discussions on Artificial intelligence, Space and Climate change which featured prominently in the various sessions.
The Industry Advisory Group on development issues and Private Sector Chief Regulatory Officers (IAGDI-CRO), agreed that fostering collaboration and engagement with diverse stakeholders is fundamental to the success of regulation by Governments. The engagement has to however be participatory and citizen-centered through public consultations, stakeholder forums, and multi-stakeholder partnerships to reflect the diverse perspectives and priorities of society.
For Uganda, the Global Regulators Symposium not only emphasized the pivotal role that regulation plays in shaping an inclusive and sustainable technology ecosystem, it also showed the importance of responsible policies and governance approaches to amplify the positive impact of emerging technologies. As we continue to innovate, let us regulate for impact.
Maureen Agena, a member of ISOC UG represented the Internet Society Uganda Chapter at the ITU-GSR 2024.
This article was also published by the Daily Monitor, one of Uganda’ leading dailies. See the link https://www.monitor.co.ug/uganda/oped/commentary/regulatory-frameworks-to-govern-the-use-of-technology-are-essential-4682140#story